Blog

Insights From Your Trusted PropTech Partner

Stay in the know with up-to-date news and announcements on important launches, partnerships, product releases, and more, along with illuminating industry knowledge from our team of experts.

The Future of Internet Amenity Management Is Here

Introducing the New Onboard Platform: Built for Scale, Designed for Insight We’re excited to share a major milestone: Onboard’s newly expanded platform is officially live as of TODAY, bringing real estate owners and operators the industry’s first end-to-end solution for managing bulk internet and technology amenities at scale. If you’re an owner or operator, you […]

June 5, 2025

Turn Your Internet Headache into Opportunity

In today’s rental market, high-speed internet is no longer just nice to have—it’s a must-have amenity. Residents expect instant-on connectivity the moment they move in, and owners are seeking new ways to future-proof their properties, improve retention, and boost property value. Bulk internet programs offer a powerful solution—but only if they’re structured and managed the […]

May 25, 2025

What Is a Technology Amenity — and How Do You Actually Manage One?

For years, “amenities” in residential real estate have mostly meant physical spaces: gyms, pools, dog parks, co-working lounges. These are features residents can see and touch — and operators can maintain through established processes. But today’s residents expect more. The new generation of must-have amenities aren’t necessarily physical — they’re digital. They're always on. And […]

May 15, 2025

Multifamily in Motion: Where the Market Stands and Where It’s Headed

After a turbulent few years shaped by pandemic aftershocks, surging supply, and economic uncertainty, the multifamily market in 2025 has entered a new phase—one of recalibration, opportunity, and slow but steady momentum. But make no mistake: we’re not back to “normal.” This isn’t 2019. It’s a new era with new dynamics, new resident expectations, and […]

May 2, 2025

Key Takeaways from IMN’s Manufactured Housing Forum

At this year’s IMN Manufactured Housing Forum, one thing was clear: manufactured housing is now a key part of the housing market. As demand grows, available homes become harder to find, and residents want more from their living experience, the industry is seeing big opportunities—along with new challenges to manage. Conversations throughout the forum centered […]

April 18, 2025

2025 IMN BTR Forum: Building with Tech in Mind

The IMN Build-to-Rent Conference last week highlighted the rapidly growing BTR market with a strong focus on new developments and evolving technology needs, emphasizing the importance of strategic planning. With fluctuating capital markets and developers navigating budget constraints, the key takeaway was clear—early-stage technology planning is essential to ensuring long-term success. Integrating Technology Early in […]

March 25, 2025

Onboard’s Key Takeaways from RETCON 2025

At RETCON 2025, the industry’s premier event for real estate technology and innovation, leaders gathered to explore the latest trends shaping multifamily housing. While AI-driven solutions and cutting-edge tech dominated conversations, one key takeaway stood out: true success in multifamily housing starts with getting the fundamentals right. High-end amenities like luxurious gyms and EV chargers […]

March 19, 2025

The Value of Bulk Internet in BTR Communities

An Overview of Today’s Landscape in BTR Real Estate What is Build-to-Rent? The Build-to-Rent (BTR) space is a segment of the real estate market that focuses on designing homes exclusively for long-term rental occupancy. These homes offer the convenience of single-family homes but with the benefits of professional management. With no units above or below, […]

March 13, 2025

RETCON 2025: Tech Solutions, AI, and More

Real estate technology is evolving faster than ever, and this year’s RETCON is set to be a pivotal event for multifamily owners, operators, and technology providers. With a strong focus on resident retention, AI-driven tools, and cutting-edge PropTech, this year’s Las Vegas gathering will highlight how technology is shaping the future of multifamily living. As […]

March 6, 2025

Maintaining Compliance: 5 Things Property Owners Need to Know

In today’s rapidly evolving regulatory environment, property owners face increasing pressure to maintain transparency in their rental fee disclosures. As regulations continue to shift, staying compliant not only helps avoid legal consequences but also builds trust with tenants—a crucial factor in maintaining long-term relationships and protecting reputations. So, how can property owners ensure that they […]

February 20, 2025

Key Takeaways from Zonda’s Build-to-Rent Conference

The Onboard and Conservice teams attended the 2025 Zonda Build-to-Rent (BTR) Conference last week, where institutional investors, developers, and operators gathered to discuss the evolving landscape of BTR. The event underscored a major shift in how connectivity, smart technology, and operational efficiency are shaping the future of BTR communities. Here are five key takeaways from the conference: […]

February 12, 2025

From Contract Review to Execution & Beyond: 3 Strategies to Ensure You’re Creating a Successful Bulk Internet Program

Launching bulk internet programs can be a powerful tool for enhancing resident experience, increasing property value, and unlocking additional revenue streams. However, successfully executing a bulk program requires a well-structured, comprehensive approach from the very beginning, backed by necessary data analysis and ongoing support throughout. A dedicated partner can be instrumental in streamlining this process […]

February 10, 2025

Key Takeaways from the 2025 NMHC Annual Meeting

Last week, the 2025 NMHC Annual Meeting brought together multifamily industry leaders, investors, and technology partners to discuss the evolving landscape of apartment living, connectivity, and operational efficiency. The Onboard team, attending alongside Conservice, was at the center of these discussions—connecting with owners, operators, and technology providers to understand their biggest priorities and challenges. From policy wins to tech-driven […]

February 4, 2025

Ensuring a Seamless Resident Connectivity Experience

While the quality and affordability of an apartment are chief concerns for residents, reliable, trusted property management is still a high priority. In a 2023 AppFolio survey, 45 percent of unsatisfied renters cited “seeking a better property manager” as a reason they were planning to move. It’s clear that property managers have their work cut out […]

February 3, 2025

The Most Important Factors in a Successful Bulk Tech Amenity Implementation

Offering bulk tech amenities—which could include internet, streaming TV, or cutting-edge smart home solutions—is a great way to increase property value in the multifamily real estate industry, providing residents with an enhanced living experience and driving revenue for the owner. However, a poorly managed tech amenity implementation can lead to headaches for everyone involved. Technology is an […]

January 22, 2025

Customer Profile: NorthRock Companies

For asset managers like Jayme Buhlman at NorthRock Companies, balancing the demands of property performance with ensuring seamless day-to-day operations can be challenging. Jayme’s primary role is to ensure that properties meet investor expectations while also supporting property managers in delivering an outstanding resident experience. While providing in-demand services like high-speed internet to residents can […]

January 14, 2025

Building Trust: The Role of Transparency and Communication in the Resident Experience

Deciding where to live is one of the most important choices in someone’s life. That’s why people start searching months in advance—researching their options, comparing prices, and taking tours—before finally signing a lease. Renters are essentially taking a leap of faith when they commit to a lease. If they don’t feel like they can trust a […]

January 6, 2025

The Future of Connectivity in Residential Communities: Trends for 2025

With the rising demand for high-speed internet and innovative smart home solutions, connectivity in residential communities has never been more crucial. Read ahead to explore the key trends shaping 2025 and insights for property owners and managers on what to expect. From advancements in gigabit internet to the increasing need for seamless smart home integration, […]

December 4, 2024

Innovative Ways to Market Your Property’s Technology Offerings

Properties need more than just appealing spaces—they need unique, value-driven amenities that truly enhance the resident experience. While pools and gyms are staple amenities, a technology offering—one that could include high-speed internet services, streaming TV packages, or smart home solutions—can take your property to the next level. When planning to launch and manage a technology […]

November 22, 2024

Onboard and Charter Communications Expand Relationship with Bryte IQ, Streamlining Bulk Internet Services for Multifamily Properties

Salt Lake City, Utah and Stamford, Conn. October 29, 2024 — Onboard, a multifamily technology management partner powered by Conservice, has announced the expansion of its relationship with Charter Communications through the launch of Bryte IQ. Bryte IQ, an innovative Network-as-a-Service (NaaS) solution developed by Charter Communications in conjunction with CableLabs, provides a comprehensive, CAMARA-based API […]

October 29, 2024

Charter Communications and CableLabs Launch ‘Bryte IQ’ NaaS Platform

Standardized API Platform Set to Transform Service Delivery and Innovation for Developers STAMFORD, Conn. — Charter Communications Inc., in collaboration with CableLabs, today announced the launch of Bryte IQ, a Network-as-a-Service (NaaS) platform for Charter’s wired and wireless networks. Bryte IQ is an application programming interface (API) framework that provides secure, privacy-friendly and seamless access for […]

September 24, 2024

Budget Season Is Here: How to Grow Ancillary Revenue and Drive NOI in 2025

Hello, budget season! If this is one of the most stressful times of the year for you and the stakeholders at your company, it’s probably a sign that now is the perfect time to level up your plan for the upcoming year and introduce a true value-add at your properties. Bulk internet offers a powerful […]

August 6, 2024

Onboard’s Partnership with Leading Real Estate Firm

In today’s competitive multifamily real estate landscape, bulk property technology—especially bulk internet connectivity—is a highly sought-after resident amenity. Not only is strong, reliable connectivity essential to renters, but it can also be a value-add resident offering for property owners in today’s competitive market. Industry leader and COO of a prominent real estate firm, understands firsthand […]

June 26, 2024

Onboard Is Now Part of Conservice!

We’re thrilled to share some exciting news: Onboard is now part of Conservice! Conservice is the #1 utility management company in multifamily. By combining the power of Conservice with Onboard’s technology expertise, we are building a comprehensive, one-stop shop for property owners, staff, and residents, offering management of traditional utilities like water and electricity and the cutting-edge […]

May 15, 2024

How New Tech Can Enhance Your Property, Benefit Your Residents, and Drive Revenue

The demand for property technology is at an all-time high, driven by its ability to lower operating costs and increase efficiency and convenience to delight residents and staff alike! In fact, the proptech market is set to skyrocket from a valuation of $19.6 billion in 2023 to $47.8 billion by 2033. As property owners and developers […]

April 23, 2024

4 Common Mistakes to Avoid when Choosing Bulk Internet

Eighty-nine percent of renters cite high-speed internet access as one of the most important amenities they look for, with it ranking higher than garbage disposals, dishwashers, microwaves, and walk-in closets. In response to this growing demand, bulk internet deployment has become a strategic solution for property owners seeking to address the need for reliable Wi-Fi connectivity […]

April 4, 2024

Enhancing the Resident Experience: Bowman Station’s Success Story with Onboard

Nestled in the heart of North Macon, Georgia, Bowman Station spans 60 acres and offers residents a luxurious blend of modern living amidst natural beauty. With 240 units, the property boasts a plethora of amenities, including a saltwater pool, community grilling areas, and upscale living spaces. Yet, like many other properties, Bowman Station was interested in leveraging […]

March 20, 2024

Onboard’s Response to FCC Proposal on Bulk Internet Billing

Earlier this week, the Federal Communications Commission announced a new proposal that could impact existing telecommunication contracts. The FCC has proposed similar changes in the past, but such proposals resulted in immaterial changes in the law. These proposed changes come at a time of current perceived market conditions, including heightened sensitivity nationwide to inflation, rent costs, […]

March 7, 2024

Myths about Bulk Internet

Bulk internet is becoming a hot commodity for property managers. According to research from Parks Associates, 57 percent of property managers and owners for multidwelling units already have bulk internet services in at least one of their properties. Among those property owners who do not yet offer bulk internet, nearly nine out of 10 plan to do […]

February 28, 2024

4 Ways Property Technology Benefits MDU Owners

The global property technology (proptech) market, valued at $26.8 billion in 2022, is projected to catapult to $119.9 billion by 2032. Part of this growth is reflected in shifts in the multifamily housing industry, which include changing resident needs, the influence of recent global events, and innovations in technology. As property owners strive to meet the evolving […]

January 30, 2024

4 Ways to Instantly Enhance the Resident Technology Experience at Your Multifamily Property

Multifamily property ownership and management require exceptional resident experiences to attract and retain tenants. In today’s competitive market, it’s not enough to simply provide a decent place to live—residents expect to feel comfortable, valued, safe, and truly at home at your property. However, when you can provide these amazing tech experiences, it’s not just beneficial […]

November 9, 2023

Navigating the Rising Tide of Multifamily Costs in 2023 and Beyond

Multifamily property owners are caught in a tidal wave: Not only are expense costs rising, but rent growth is decelerating, making it challenging to drive revenue and keep residents happy. According to Yardi Matrix, multifamily costs have risen in almost every key category—from insurance and payroll to total operating expenses and administrative tasks—with insurance making the […]

November 8, 2023

Ready to Get Started?

Let us show you how to take your property to the next level.