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OUR PLATFORM

A Platform
Purpose-Built

for Seamless Amenity Management

The first and only platform to centralize and manage the full lifecycle of bulk internet and technology amenities.
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Behind every service, we deliver a robust platform 
that unifies fragmented systems.
Automating enrollment, provider coordination, resident support, compliance, and revenue tracking at scale, this is the infrastructure powering your property’s bulk technology program success.
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Centralized Data. Smarter Management.

Real Results.

In an industry built on fragmented and siloed systems, Onboard does something no one else does:
We unify everything into one platform designed exclusively for bulk internet and technology amenities.

Portfolio-Wide

Contract Review & Management

Identify opportunities to drive property success by 
leveraging telecom.
Understand NOI potential across your portfolio as our platform tracks and manages your portfolio's telecom contracts in real-time, leveraging our nationwide network of ISP partners. 

Marketing & Communication

Automation

Drive program enrollment through automated marketing campaigns that maximize value.
Custom resident landing pages, email campaigns, and self-service portals to drive adoption - without the operational burden.

Automated

Resident Program
Enrollment

Automated processes to drive program enrollment.
Our platform seamlessly onboards residents, manages amenity agreements, and provides instructions on how to access their services.

Telecom Program
Management

Thousands of data points, managed under one platform.
Centralized oversight of provider agreements, ensuring your telecom contracts are optimized and compiant on an ongoing basis.

Performance

Tracking & Support

Clear visibility into program performance - at your fingertips.
Centralized, easily accessible visibility that enables proactive program management and accelerates profit generation.
Visibility That Powers

Better Decision-Making

The Onboard Customer Portal delivers at-a-glance insights.

Enrollment health across properties

Revenue and NOI contribution

Resident support and engagement metrics

Program performance benchmarks vs. targets

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All updated in near-real time—so you can manage with confidence.

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Integrated for Simplicity

We integrate directly with your property management systems (PMS), ensuring that resident data syncs in real time—from move-in to move-out.

Plus, our direct ISP integrations allow for service visibility, upgrade tracking, and faster support escalations.

The Platform Behind 
Thousands of Properties
(and Growing)

You get a proven, battle-tested infrastructure that’s built to support national portfolios—and flexes with your growth.
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180K+
Units
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600+
Properties
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130+
Owners and
Operators
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40+
ISP and Technology Vendor
Partnerships

Trusted

by Clients, Residents, and Vendors Alike

Your Trusted PropTech Partner

Insights, news, resources, and more from our team of experts.
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April 23, 2024

How New Tech Can Enhance Your Property, Benefit Your Residents, and Drive Revenue

The demand for property technology is at an all-time high, driven by its ability to lower operating costs and increase efficiency and convenience to delight residents and staff alike! In fact, the proptech market is set to skyrocket from a valuation of $19.6 billion in 2023 to $47.8 billion by 2033. As property owners and developers […]
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April 4, 2024

4 Common Mistakes to Avoid when Choosing Bulk Internet

Eighty-nine percent of renters cite high-speed internet access as one of the most important amenities they look for, with it ranking higher than garbage disposals, dishwashers, microwaves, and walk-in closets. In response to this growing demand, bulk internet deployment has become a strategic solution for property owners seeking to address the need for reliable Wi-Fi connectivity […]
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March 20, 2024

Enhancing the Resident Experience: Bowman Station’s Success Story with Onboard

Nestled in the heart of North Macon, Georgia, Bowman Station spans 60 acres and offers residents a luxurious blend of modern living amidst natural beauty. With 240 units, the property boasts a plethora of amenities, including a saltwater pool, community grilling areas, and upscale living spaces.  Yet, like many other properties, Bowman Station was interested in leveraging […]
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March 7, 2024

Onboard’s Response to FCC Proposal on Bulk Internet Billing

Earlier this week, the Federal Communications Commission announced a new proposal that could impact existing telecommunication contracts. The FCC has proposed similar changes in the past, but such proposals resulted in immaterial changes in the law. These proposed changes come at a time of current perceived market conditions, including heightened sensitivity nationwide to inflation, rent costs, […]
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