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OUR SERVICES

Simplifying
Bulk Internet
Programs
from Day One

Rely on white-glove service from our team of experts to drive a successful bulk program.
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Bulk Internet Programs
Managed from End to End

Onboard handles the entire lifecycle of your bulk internet program—from planning and contract execution to launch and ongoing support.
Our hands-on team brings clarity, coordination, and confidence to a process that’s often complex and time-consuming.

What We Deliver

Strategic Planning & Opportunity Assessment

Assess your portfolio, model revenue potential, and map out a plan tailored to your goals with our state-of-the-art platform.

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Provider Contract Negotiation

We negotiate favorable bulk contracts with ISPs to align with your operational and resident needs.

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Implementation & Launch Management

We manage every detail of your program launch, ensuring that it’s seamless, on time, and on budget.

Resident Marketing & Enrollment Support

Drive adoption with automated marketing, branded landing pages, and real-time enrollment tracking.

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Compliance & Regulatory Management

We ensure that your program meets all federal, state, and local compliance requirements—now and ongoing.

Performance Tracking & Revenue Optimization

Monitor program health and optimize revenue with expert guidance and real-time platform data.

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Dedicated, Ongoing Support

We handle support for residents and staff, resolve provider issues, and manage contract lifecycles.

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End-to-End

Amenity Management

Behind every service we deliver is our powerful technology platform—built to automate resident enrollment, simplify provider coordination, and give owners real-time visibility into program performance.

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See Why Our Customers Love Working with

The Onboard Team

One Team of Experts for

Internet + Utilities

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We’re part of Conservice.

Onboard is proud to be part of Conservice—the nation’s leading utility management provider. Together, we bring decades of expertise in managing essential infrastructure for real estate owners and operators.
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Your Trusted PropTech Partner

Insights, news, resources, and more from our team of experts.
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February 4, 2025

Key Takeaways from the 2025 NMHC Annual Meeting

Last week, the 2025 NMHC Annual Meeting brought together multifamily industry leaders, investors, and technology partners to discuss the evolving landscape of apartment living, connectivity, and operational efficiency. The Onboard team, attending alongside Conservice, was at the center of these discussions—connecting with owners, operators, and technology providers to understand their biggest priorities and challenges. From policy wins to tech-driven […]
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February 3, 2025

Ensuring a Seamless Resident Connectivity Experience

While the quality and affordability of an apartment are chief concerns for residents, reliable, trusted property management is still a high priority. In a 2023 AppFolio survey, 45 percent of unsatisfied renters cited “seeking a better property manager” as a reason they were planning to move. It’s clear that property managers have their work cut out […]
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January 22, 2025

The Most Important Factors in a Successful Bulk Tech Amenity Implementation

Offering bulk tech amenities—which could include internet, streaming TV, or cutting-edge smart home solutions—is a great way to increase property value in the multifamily real estate industry, providing residents with an enhanced living experience and driving revenue for the owner. However, a poorly managed tech amenity implementation can lead to headaches for everyone involved. Technology is an […]
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January 14, 2025

Customer Profile: NorthRock Companies

For asset managers like Jayme Buhlman at NorthRock Companies, balancing the demands of property performance with ensuring seamless day-to-day operations can be challenging. Jayme’s primary role is to ensure that properties meet investor expectations while also supporting property managers in delivering an outstanding resident experience. While providing in-demand services like high-speed internet to residents can […]
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