Managing internet independently from other essential services adds unnecessary complexity and costs. Onboard, in partnership with Conservice, provides an integrated solution that streamlines operations, maximizes NOI, and enhances the resident experience.
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The Value of Bulk Internet in Build-to-Rent Communities
Unlock the full potential of your build-to-rent portfolio with our expert guide on how to successfully create and manage a bulk internet program.
Onboard’s industry-first platform simplifies bulk internet deployment, management, and monetization, delivering a seamless, tech-driven solution for owners, operators, and residents.
Identify opportunities to drive property success by leveraging telecom.
Understand NOI potential across your portfolio as our platform tracks and manages your portfolio's telecom contracts in real-time, leveraging our nationwide network of ISP partners.
Marketing & Communication
Automation
Drive program enrollment through automated marketing campaigns that maximize value.
Custom resident landing pages, email campaigns, and self-service portals to drive adoption - without the operational burden.
Automated
Resident Program Enrollment
Automated processes to drive program enrollment.
Our platform seamlessly onboards residents, manages amenity agreements, and provides instructions on how to access their services.
Telecom Program Management
Thousands of data points, managed under one platform.
Centralized oversight of provider agreements, ensuring your telecom contracts are optimized and compiant on an ongoing basis.
Performance
Tracking & Support
Clear visibility into program performance - at your fingertips.
Centralized, easily accessible visibility that enables proactive program management and accelerates profit generation.
“When we are developing or acquiring a property, I automatically underwrite it with the Onboard partnership. It’s not just a win for our residents—it’s a win for the on-site teams, for our investors, and for our owners.”
“We are adding an amenity that makes the residents happy because they are saving money on their internet costs, while we are netting $20–$25 a unit in revenue. And we don’t lift a finger. You don’t get that very often.”
Michelle Murphy
Senior Asset Manager, GoldOller Real Estate Investments
“We have been extremely pleased and confident with everyone we have dealt with at Onboard. We can be completely confident that any situation that may arise will be quickly handled with the Onboard team, and that keeps us happy.”
“David at Onboard is absolutely amazing! He made the setup process extremely easy. His customer service skills are above and beyond! I can’t express how knowledgeable and helpful he was from start to finish. Thank you so much!”
“Onboard is a trusted bulk technology partner that delivers breadth and depth of industry expertise and relationships. Their platform enables maximum value for stakeholders across the multifamily exosystem.”
“I was very wary of the process when I renewed my lease and saw things were changing. But [Onboard] made the experience sooooo easy! They literally told me what to expect from step 1 to step 15, and that made me feel much better about the change. EXCELLENT customer service!”
“It has been a pleasure to work with the Onboard team. Their amenity programs, coupled with our internet service, form a true partnership in delivering the best in services to multifamily asset owners and their residents.”
“We have no involvement with getting residents set up. We explain to them that they just have to call Onboard, and they can immediately get connected.”
“What Onboard offers is more than tech—it’s turnkey operations. Together, we’re creating communities that are smart, connected, and move-in ready—while making life easier for ownership and staff.”
“Onboard does all the research to find out if adding a bulk program is possible, what providers are in the submarket to bid on that proposal, what existing agreements might be in place, and what the termination clauses are in those agreements in order to make this work.”
“Alex with Onboard provided the best customer service I’ve ever experienced! His communication was excellent, and he even went out of his way on his day off to ensure my services were up and running. Thank you for going above and beyond!”
“I have provided legal counsel to Onboard since its inception, and I can say with certainty that there never has been a time when company leadership failed to ‘do the right thing.’ . . . I have been proud to represent Onboard, watch it grow and flourish, and do right by all.”
“Onboard’s efficiency and ability to understand what I needed quickly AND willingness to commit the time to help me finish ALL of it saved me SO much time! They literally saved me from needing to make 19 additional phone calls! 10/10!”
