As a leader in multifamily connectivity management , Onboard is well-positioned to contribute to these discussions. Here’s some of the major themes we’re expecting at this year’s event:
Tech Solutions for Resident Retention
One of the biggest challenges in multifamily housing today is keeping residents happy and engaged to drive lease renewals. With increasing rental costs and growing competition, owner-operators must offer more than just a place to live—they need to create an experience. Many of this year’s panels are focused on retaining residents, and technology plays a critical part in that. Value-add technology offerings that make a resident’s life easier keeps them at the property, increasing that retention.
This year’s RETCON is on track to showcase technology-driven strategies to improve resident satisfaction (and ultimately drive increased retention), including:
- AI-powered resident engagement tools
- Seamless communication platforms
- Smart home tech that enhances convenience, security, and energy efficiency
- Predictive analytics to anticipate resident needs
Reliable high-speed bulk internet that delivers seamless connectivity provides the critical infrastructure necessary for smart home automation, resident communication apps, and digital amenities that drive retention. A tech-forward experience that residents expect begins with their most in-demand tech offering: internet.
AI & Automation: The New Standard for Resident Experience
Property management is rapidly shifting toward automation and AI-driven solutions to improve efficiency and reduce reliance on site teams. Industry leaders and emerging vendors will showcase innovations like automated maintenance requests, data-driven decision-making, and predictive AI for lease renewals and market trends. With on-site teams focused on high-priority goals like attracting new residents, meeting the expectations of existing residents can become a challenge. To bridge this gap, smart home technology has seen widespread adoption, enabling owners and operators to build tech-driven ecosystems that enhance efficiency and resident experience—without adding to staff workloads..
AI-powered management systems and smart home platforms require substantial amounts of bandwidth to operate effectively and efficiently, enabling automated climate control, keyless entry, and energy-efficient utilities that adapt to resident behaviors. Predictive analytics further enhance these systems by anticipating maintenance needs, ensuring minimal disruptions. Partnering with a technology expert who has a holistic vision of all the elements of this system – from the connectivity infrastructure to the smart home platform and beyond – can streamline the deployment, management, and support of these solutions, allowing property owners to implement scalable automation while reducing the burden on-site teams.
Owner-Focused Technology: How to Stay Competitive
Multifamily owners and operators face increasing pressure to differentiate their properties. This year’s RETCON will highlight game-changing technologies that lead to:
- Increasing NOI through smart monetization strategies
- Enhancing property value with built-in PropTech solutions
- Streamlining operations by automating resident interactions and property management
- Improving leasing and retention by using AI to personalize the resident journey
As resident expectations evolve, property owners must keep up with the latest tech-driven solutions to remain competitive.
Owners are increasingly seeking specialized technology management partners to help them navigate and centralize the complex offerings, multiple vendors, and disparate platforms that effectively – and efficiently – keep their properties relevant and competitive with a new generation of tech-focused residents.
Final Thoughts: Why Attend RETCON?
With an agenda packed with cutting-edge discussions on AI, automation, resident experience, and smart property management, RETCON 2025 is shaping up to be a must-attend event for real estate technology leaders.
For Onboard, this is an opportunity to showcase how connectivity plays a crucial role in enabling the future of multifamily living. From bulk internet solutions to seamless smart home integration, Onboard is a one-stop technology partner to guide property owners into the next generation of tech-savvy renters.