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OUR PLATFORM

A Platform
Purpose-Built

for Seamless Amenity Management

The first and only platform to centralize and manage the full lifecycle of bulk internet and technology amenities.
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Behind every service, we deliver a robust platform 
that unifies fragmented systems.
Automating enrollment, provider coordination, resident support, compliance, and revenue tracking at scale, this is the infrastructure powering your property’s bulk technology program success.
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Centralized Data. Smarter Management.

Real Results.

In an industry built on fragmented and siloed systems, Onboard does something no one else does:
We unify everything into one platform designed exclusively for bulk internet and technology amenities.

Portfolio-Wide

Contract Review & Management

Identify opportunities to drive property success by 
leveraging telecom.
Understand NOI potential across your portfolio as our platform tracks and manages your portfolio's telecom contracts in real-time, leveraging our nationwide network of ISP partners. 

Marketing & Communication

Automation

Drive program enrollment through automated marketing campaigns that maximize value.
Custom resident landing pages, email campaigns, and self-service portals to drive adoption - without the operational burden.

Automated

Resident Program
Enrollment

Automated processes to drive program enrollment.
Our platform seamlessly onboards residents, manages amenity agreements, and provides instructions on how to access their services.

Telecom Program
Management

Thousands of data points, managed under one platform.
Centralized oversight of provider agreements, ensuring your telecom contracts are optimized and compiant on an ongoing basis.

Performance

Tracking & Support

Clear visibility into program performance - at your fingertips.
Centralized, easily accessible visibility that enables proactive program management and accelerates profit generation.
Visibility That Powers

Better Decision-Making

The Onboard Customer Portal delivers at-a-glance insights.

Enrollment health across properties

Revenue and NOI contribution

Resident support and engagement metrics

Program performance benchmarks vs. targets

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All updated in near-real time—so you can manage with confidence.

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Integrated for Simplicity

We integrate directly with your property management systems (PMS), ensuring that resident data syncs in real time—from move-in to move-out.

Plus, our direct ISP integrations allow for service visibility, upgrade tracking, and faster support escalations.

The Platform Behind 
Thousands of Properties
(and Growing)

You get a proven, battle-tested infrastructure that’s built to support national portfolios—and flexes with your growth.
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180K+
Units
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600+
Properties
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130+
Owners and
Operators
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40+
ISP and Technology Vendor
Partnerships

Trusted

by Clients, Residents, and Vendors Alike

Your Trusted PropTech Partner

Insights, news, resources, and more from our team of experts.
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February 28, 2024

Myths about Bulk Internet

Bulk internet is becoming a hot commodity for property managers. According to research from Parks Associates, 57 percent of property managers and owners for multidwelling units already have bulk internet services in at least one of their properties. Among those property owners who do not yet offer bulk internet, nearly nine out of 10 plan to do […]
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January 30, 2024

4 Ways Property Technology Benefits MDU Owners

The global property technology (proptech) market, valued at $26.8 billion in 2022, is projected to catapult to $119.9 billion by 2032. Part of this growth is reflected in shifts in the multifamily housing industry, which include changing resident needs, the influence of recent global events, and innovations in technology. As property owners strive to meet the evolving […]
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November 9, 2023

4 Ways to Instantly Enhance the Resident Technology Experience at Your Multifamily Property

Multifamily property ownership and management require exceptional resident experiences to attract and retain tenants. In today’s competitive market, it’s not enough to simply provide a decent place to live—residents expect to feel comfortable, valued, safe, and truly at home at your property. However, when you can provide these amazing tech experiences, it’s not just beneficial […]
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November 8, 2023

Navigating the Rising Tide of Multifamily Costs in 2023 and Beyond

Multifamily property owners are caught in a tidal wave: Not only are expense costs rising, but rent growth is decelerating, making it challenging to drive revenue and keep residents happy. According to Yardi Matrix, multifamily costs have risen in almost every key category—from insurance and payroll to total operating expenses and administrative tasks—with insurance making the […]
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