A Platform
Purpose-Built

for Seamless Amenity Management

“When we are developing or acquiring a property, I automatically underwrite it with the Onboard partnership. It’s not just a win for our residents—it’s a win for the on-site teams, for our investors, and for our owners.”

“We are adding an amenity that makes the residents happy because they are saving money on their internet costs, while we are netting $20–$25 a unit in revenue. And we don’t lift a finger. You don’t get that very often.”

“Onboard addressed all my concerns and issues. This is the best customer experience I’ve had in a very long time.”

“We have been extremely pleased and confident with everyone we have dealt with at Onboard. We can be completely confident that any situation that may arise will be quickly handled with the Onboard team, and that keeps us happy.”

“The process was simple and seamless. No extremely long waits and being put on hold. Onboard is much easier compared to an individual service plan.”

“David at Onboard is absolutely amazing! He made the setup process extremely easy. His customer service skills are above and beyond! I can’t express how knowledgeable and helpful he was from start to finish. Thank you so much!”

“Onboard helps us avoid potential problems and has proven to be a valuable resource in what can be a complicated environment.”

“I’ve been impressed by the whole experience, from the top down. I continually recommend Onboard to all my peers.”

“Onboard is a trusted bulk technology partner that delivers breadth and depth of industry expertise and relationships. Their platform enables maximum value for stakeholders across the multifamily exosystem.”

“I was very wary of the process when I renewed my lease and saw things were changing. But [Onboard] made the experience sooooo easy! They literally told me what to expect from step 1 to step 15, and that made me feel much better about the change. EXCELLENT customer service!”

“It has been a pleasure to work with the Onboard team. Their amenity programs, coupled with our internet service, form a true partnership in delivering the best in services to multifamily asset owners and their residents.”

“We have no involvement with getting residents set up. We explain to them that they just have to call Onboard, and they can immediately get connected.”

“What Onboard offers is more than tech—it’s turnkey operations. Together, we’re creating communities that are smart, connected, and move-in ready—while making life easier for ownership and staff.”

“Onboard is an invaluable partner.”

“Onboard does all the research to find out if adding a bulk program is possible, what providers are in the submarket to bid on that proposal, what existing agreements might be in place, and what the termination clauses are in those agreements in order to make this work.”

“Alex with Onboard provided the best customer service I’ve ever experienced! His communication was excellent, and he even went out of his way on his day off to ensure my services were up and running. Thank you for going above and beyond!”

“I have provided legal counsel to Onboard since its inception, and I can say with certainty that there never has been a time when company leadership failed to ‘do the right thing.’ . . . I have been proud to represent Onboard, watch it grow and flourish, and do right by all.”

“Onboard’s efficiency and ability to understand what I needed quickly AND willingness to commit the time to help me finish ALL of it saved me SO much time! They literally saved me from needing to make 19 additional phone calls! 10/10!”