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OUR PLATFORM

A Platform
Purpose-Built

for Seamless Amenity Management

The first and only platform to centralize and manage the full lifecycle of bulk internet and technology amenities.
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Behind every service, we deliver a robust platform 
that unifies fragmented systems.
Automating enrollment, provider coordination, resident support, compliance, and revenue tracking at scale, this is the infrastructure powering your property’s bulk technology program success.
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Centralized Data. Smarter Management.

Real Results.

In an industry built on fragmented and siloed systems, Onboard does something no one else does:
We unify everything into one platform designed exclusively for bulk internet and technology amenities.

Portfolio-Wide

Contract Review & Management

Identify opportunities to drive property success by 
leveraging telecom.
Understand NOI potential across your portfolio as our platform tracks and manages your portfolio's telecom contracts in real-time, leveraging our nationwide network of ISP partners. 

Marketing & Communication

Automation

Drive program enrollment through automated marketing campaigns that maximize value.
Custom resident landing pages, email campaigns, and self-service portals to drive adoption - without the operational burden.

Automated

Resident Program
Enrollment

Automated processes to drive program enrollment.
Our platform seamlessly onboards residents, manages amenity agreements, and provides instructions on how to access their services.

Telecom Program
Management

Thousands of data points, managed under one platform.
Centralized oversight of provider agreements, ensuring your telecom contracts are optimized and compiant on an ongoing basis.

Performance

Tracking & Support

Clear visibility into program performance - at your fingertips.
Centralized, easily accessible visibility that enables proactive program management and accelerates profit generation.
Visibility That Powers

Better Decision-Making

The Onboard Customer Portal delivers at-a-glance insights.

Enrollment health across properties

Revenue and NOI contribution

Resident support and engagement metrics

Program performance benchmarks vs. targets

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All updated in near-real time—so you can manage with confidence.

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Integrated for Simplicity

We integrate directly with your property management systems (PMS), ensuring that resident data syncs in real time—from move-in to move-out.

Plus, our direct ISP integrations allow for service visibility, upgrade tracking, and faster support escalations.

The Platform Behind 
Thousands of Properties
(and Growing)

You get a proven, battle-tested infrastructure that’s built to support national portfolios—and flexes with your growth.
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180K+
Units
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600+
Properties
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130+
Owners and
Operators
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40+
ISP and Technology Vendor
Partnerships

Trusted

by Clients, Residents, and Vendors Alike

Your Trusted PropTech Partner

Insights, news, resources, and more from our team of experts.
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January 6, 2025

Building Trust: The Role of Transparency and Communication in the Resident Experience

Deciding where to live is one of the most important choices in someone’s life. That’s why people start searching months in advance—researching their options, comparing prices, and taking tours—before finally signing a lease. Renters are essentially taking a leap of faith when they commit to a lease. If they don’t feel like they can trust a […]
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December 4, 2024

The Future of Connectivity in Residential Communities: Trends for 2025

With the rising demand for high-speed internet and innovative smart home solutions, connectivity in residential communities has never been more crucial. Read ahead to explore the key trends shaping 2025 and insights for property owners and managers on what to expect. From advancements in gigabit internet to the increasing need for seamless smart home integration, […]
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November 22, 2024

Innovative Ways to Market Your Property’s Technology Offerings

Properties need more than just appealing spaces—they need unique, value-driven amenities that truly enhance the resident experience. While pools and gyms are staple amenities, a technology offering—one that could include high-speed internet services, streaming TV packages, or smart home solutions—can take your property to the next level.  When planning to launch and manage a technology […]
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October 29, 2024

Onboard and Charter Communications Expand Relationship with Bryte IQ, Streamlining Bulk Internet Services for Multifamily Properties

Salt Lake City, Utah and Stamford, Conn. October 29, 2024 — Onboard, a multifamily technology management partner powered by Conservice, has announced the expansion of its relationship with Charter Communications through the launch of Bryte IQ. Bryte IQ, an innovative Network-as-a-Service (NaaS) solution developed by Charter Communications in conjunction with CableLabs, provides a comprehensive, CAMARA-based API […]
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