Ensuring a Seamless Resident Connectivity Experience
While the quality and affordability of an apartment are chief concerns for residents, reliable, trusted property management is still a high priority. In a 2023 AppFolio survey, 45 percent of unsatisfied renters cited “seeking a better property manager” as a reason...
The Most Important Factors in a Successful Bulk Tech Amenity Implementation
Offering bulk tech amenities—which could include internet, streaming TV, or cutting-edge smart home solutions—is a great way to increase property value in the multifamily real estate industry, providing residents with an enhanced living experience and driving revenue...
Customer Profile: NorthRock Companies
For asset managers like Jayme Buhlman at NorthRock Companies, balancing the demands of property performance with ensuring seamless day-to-day operations can be challenging. Jayme’s primary role is to ensure that properties meet investor expectations while also...
Building Trust: The Role of Transparency and Communication in the Resident Experience
Deciding where to live is one of the most important choices in someone’s life. That’s why people start searching months in advance—researching their options, comparing prices, and taking tours—before finally signing a lease. Renters are essentially taking a leap of...